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Support Contact Us:
Toll-Free U.S. Support Hotline:
+1 866 205 7031
International Support Hotline:
+1 760 444 6158
Email:
support@breach.com
services@breach.com
Support
Breach offers three levels of support in order to provide you maximum flexibility to meet your organizations needs. From Basic business hours support to Platinum with an engineer assigned to your account Breach has your application security support needs fully covered.
Level |
Basic |
Premium |
Platinum |
Term |
1 |
1 |
1 |
Hours |
8-5 Local |
24x7x365 |
24x7x365 |
Software |
Full- All releases |
Full-all releases |
Full-all releases |
Hardware |
1 year |
1 year |
1 year |
Replacement |
1 year w option |
1 year w option |
2 year |
Access to Portal |
Yes |
Yes |
yes |
Assigned Engineer |
No |
No |
Yes |
Advanced Technical Services |
No |
No |
Yes |
|
